T&Cs of booking
The Baby Journey is run by qualified, practising midwives, who only give general educational advice about pregnancy, childbirth and new baby care. Individual particular advice on your own current pregnancy and wellbeing cannot be given under any circumstances and clients must take queries about their own personal health or pregnancy to their Community Midwife, GP, Obstetrician or other appropriate health professional.
The Baby Journey courses have been designed to be up to date and factually correct at the time of teaching and to represent the current accepted professional standards with regard to general maternity advice.
The Baby Journey cannot accept responsibility or liability for any loss, damage or injury to any person or property arising out of or resulting from attendance at our classes. You are particularly advised to take care of all personal property and possessions.
The Baby Journey courses have been designed as a supplement to the information, advice and general instruction offered by the local NHS Trust. All course material provided is for general information purposes only and should not under any circumstances be construed in any way as being particular individual medical advice or instruction.
The Baby Journey is not responsible for the opinions or advice of any practitioner addressing The Baby Journey classes as a guest speaker.
The Baby Journey reserves the right to decline any application to attend any of its classes.
If you, or your partner, feel unwell whilst in attendance at the sessions you should seek the advice of your midwife, GP or other appropriate health professional.
The Baby Journey respects your right to privacy and will protect the general information which you have provided as part of your application to attend any of our courses. We will not share your information with 3rd parties. The Baby Journey will protect your data from misuse, unauthorised access, disclosure and alteration to the best of its ability.
A non-refundable deposit of £50 is required to secure your place on the four-week Antenatal Course with the balance of £135 being due 6 weeks before the course start date. Should the course be booked within 6 weeks of the course start date then payment in full will be due at the time of booking.
There are 3 ways to pay:
- By online transfer to The Baby Journey. HSBC Sort Code 40 17 10 Account Number 62294427 Please quote your surname as a reference.
- Via Paypal through our website booking system.
- By cheque payable to “The Baby Journey” 16 Bleasby Gardens, Lansdown Road, Cheltenham, GL51 6UL.
Once your payment has been received The Baby Journey will send you a confirmation email.
Cancellations and Refunds
You may cancel your Antenatal Course booking at any time by advising The Baby Journey of the cancellation by letter, email, or phone. The Baby Journey will acknowledge receipt of your cancellation by letter or by email within 7 days of receipt.
If you cancel more than six weeks before the start of the Antenatal Course and have paid in full then The Baby Journey will refund £135. If you cancel between four and six weeks before the start of the Antenatal Course and have paid in full then The Baby Journey will refund £75. If you cancel less than 4 weeks before the start of the Antenatal Course then no refund will be given.
No refunds can be made in respect of non-attendance at the New Baby Workshops or at Coffee Mornings.
If you miss any of the 4 Antenatal Course evenings for medical reasons then please get in touch and we may be able to accommodate you at another session.
The Baby Journey require a minimum number of participants to run the Antenatal Courses. If for any reason these numbers are not reached then The Baby Journey reserves the right to cancel the course and offer alternative dates. If the revised dates are not suitable for you then a full refund of £185 will be given.
If for any reason The Baby Journey needs to reschedule a session you will be given as much notice as possible. In the unlikely event that the course venue needs to be altered, any new venue will be located within 3 miles of the original. In these circumstances no refund will be offered.